Understanding and serving your audience
Studying the audience who they are, what they want, and the need to feel they got their money's worth from your offering is essential to creating a genuine trading partnership with them. Customers come to a business because they want it to provide something.
Whether it is a good, a service, an experience, or an idea, they are looking for a product. Understanding your customer's needs is essential in any field but is critical in business. Understanding your customers' wants, conditions, and fears will enable you to serve them better and build stronger customer relationships.